SMS Solutions Ireland · Teams handling personal data
Data Protection in Ireland - Privacy and GDPR
Practical considerations for handling contact data in Irish business SMS.
Data Protection in Ireland - Privacy and GDPR
SMS Solutions is fully registered with ComReg and is 100% GDPR compliant. Regulations state that all data must be hosted within the EU. If you use an SMS service which uses a server outside of the EU, then that Data is not properly protected. Messages may only be retained for the period specified. Secure Socket Layer (SSL) encryption must protect your data when it’s stored or sent. Data protection applies to all records.
Privacy & Cookies Data Processing (GDPR)
SMS Legal Requirements -Your SENDER ID
All messages must be sent using your unique sender ID. It can be up to 11 alphanumeric characters including spaces e.g. the sender ID we use when we send a text message is ‘SMSsolution’. Your sender ID can be registered with ComReg directly here https://senderid.comreg.ie/ or we can register it for you at no cost. You will need to select a listed provider when registering and SMS Solutions can be selected from the dropdown menu for 3rd Party Providers on the ComReg web site.
Marketing and Information Messages have different requirements e.g. an information message can be sent easily but a marketing message requires an actual Opt In from the customer to receive your advertising. There must be a dated digital record of this Opt In. All marketing SMS must be tagged with Txt STOP to 50123 so the customer may opt out easily.
Discuss your project
We can assist you with ensuring that your data is 100% GDPR compliant. Contact us for a free consultation.